University Child Development Center - Charlotte NC Five Star Center License

8303 UNIVERSITY EXECUTIVE PARK , CHARLOTTE NC 28262
(704) 549-4029
13 Reviews

About the Provider

Description: University Child Development Center has three convenient locations. Our first opened in 1988 in the University City area. We opened our second location in Huntersville/Northcross in 1993. We opened our third location in 2001 in Highland Creek and we couldn't be more proud of all three.

Additional Information: Five Star Center License

Program and Licensing Details

  • License Number: 6055545
  • Capacity: 199
  • Age Range: 0 through 12
  • State Rating: 5
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2023-12-05 Unannounced Inspection Yes
2023-12-05 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child in Space 9 did not have the arrival time documented for today.
2023-12-05 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. The posted activity plan in Space 5 was dated October.
2023-12-05 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of liquid white out was observed on an open shelf in Space 9.
2023-12-05 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) employee did not complete 16 hours of orientation within the first 6 weeks of employment.
2023-12-05 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) employees did not complete First Aid training within 90 days of employment.
2023-12-05 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) employees did not have CPR training within 90 days of employment.
2023-12-05 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) employees did not complete orientation the first two weeks of employment.
2023-12-05 Violation 1757 G.S. 110-90.2(b) & (d) & .2703(e)
A valid qualification letter was not on file and available to review at the facility. An employee from a sister location did not have a CBC letter on file for review. The employee was verified in the ABCMS system as having a current qualification.
2023-12-05 Violation 1835 .0801(b)
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The medical action plan for two (2) children was not fully completed. The severity of the allergy was not indicated on one (1) plan and the emergency contact health professional was not listed on both plans.
2023-12-05 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.Five (5) employees did not complete training within 90 days of employment.
2023-06-27 Unannounced Inspection Yes
2023-06-27 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 1/25/22. Repeat violation.
2023-04-28 Unannounced Inspection Yes
2023-04-28 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was 1/25/22.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Beth Jul 17, 2023

It's unfortunate that the director has been pressuring staff members to write positive reviews about the company (look at the dates from June 16th up until present) This is one center that has a high turnover teacher rate due to the disrespect by the director. The director talks to certain employees like they are kids, she either sends inappropriate text messages or tells the other office helpers to relate messages to certain employees that is very disrespectful. The director and front office staff always talk and gossip about people and tell people business. The food is the worst and sometimes not even cooked at its best. Not the best as far as cleaness.  Read the state reviews before enrolling your child in this center not reviews from staff members thats trying to save their jobs. The best thing the owners can do is to replace ALL of the front desk ADMIN staff including the director.

28 out of 56 think this review is helpful
Was this review helpful to you?  Yes  No
...
Olive Jun 22, 2023
I have used this provider for more than 6 months

My son is autism. He went to University Child Development Center. The PreK program sent him to another school because of his autism. He went back to University Child Development for the summer. They took him back. I am so happy. Some centers turned me down before he went back.

29 out of 61 think this review is helpful
Was this review helpful to you?  Yes  No
...
Carol Jun 20, 2023
I have used this provider for more than 6 months

I used to work for University Child Development Center. I enjoyed working there. But some employees who had worked there for many years thought they ran the place. The Co-Director at the time was fair and tried very hard to run the center. But the Ladies she had working there did their job poorly. Otherwise, then that. I enjoyed working there. If I could return to work with her, I would go without them

30 out of 61 think this review is helpful
Was this review helpful to you?  Yes  No
...
B. Watson Jun 20, 2023
I have used this provider for less than 6 months

My child had just started to attend this center so I will update my review if need be. Ms. Green was very patient with me explaining to me about the enrollment process and took great care of my child. My child';s teachers are great but I wish Ms. Green was a teacher too! My daughter loves her!

29 out of 60 think this review is helpful
Was this review helpful to you?  Yes  No
...
K. Williamson Jun 20, 2023
I have used this provider for more than 6 months

My toddler comes here and so far I have no complaints. They feed them well and offer me a menu to take home. Teachers are friendly but I do have to remind them sometimes to send me pictures/videos of my child doing activities because I miss him!

28 out of 58 think this review is helpful
Was this review helpful to you?  Yes  No
...
Love Jun 16, 2023

I’ve witnessed nothing but love with this place . The teachers love the kids and the kids love the teachers . I would recommend anyone to be apart of this family.

28 out of 55 think this review is helpful
Was this review helpful to you?  Yes  No
...
sarah harris Jun 16, 2023

amazing staff with so much heart and caring mindset. the teachers really make an effort to engage with the kids and develop them in very individualised way. the management is really committed to providing a safe, fun, and loving environment and we're very thankful to have them

31 out of 61 think this review is helpful
Was this review helpful to you?  Yes  No
...
Wass Jun 16, 2023
I am an employee

This daycare is amazing. I haven’t been here long but I felt welcomed as soon as I walked through the door. The director Ms. Tinsley is Great. I have nothing bad to say what so ever.

30 out of 60 think this review is helpful
Was this review helpful to you?  Yes  No
...
Tanesha T Jun 16, 2023
I am an employee

I love working at this center everything is on point down from the staff to the kids. I would refer anyone to this center. Ms Tinsley is the best director ever!

30 out of 61 think this review is helpful
Was this review helpful to you?  Yes  No
...
Parent Jun 16, 2023
I have used this provider for more than 6 months

I had five kids here at UCDC before COVID. I lost my job and had to stay home. I appreciate the staff at UCDC so much after staying home with my kids—the patience they had with them. Now I am back at work. I notice most of the staff has changed. It is sad how things have changed. But I still think this is a great center. My children love it there. As long as I know they are treated with kindness I will keep them at UCDC-Exec PK.

29 out of 60 think this review is helpful
Was this review helpful to you?  Yes  No
...
Shanda Wilkinson Jun 16, 2023
I have used this provider for more than 6 months

My child has been attending this facility for about a year now. No childcare’s are perfect because not everybody is the same. What I can say is that when problems do occur, there is always a solution. The staff there is mostly understanding and from what I can tell for my child’s teacher, they are caring. My child loves coming to school.

29 out of 51 think this review is helpful
Was this review helpful to you?  Yes  No
...
Parent Jun 15, 2023
I have used this provider for more than 6 months

My child started with this center when he was six weeks old. He is now 2 years old. They have potty-trained him. He started walking early and he talks very well. He has had a change in teachers. Over the last two years. I believe this has a lot to do with Covid. I believe the management there is what keeps things going well. As long as it continues, I will remain here.

22 out of 46 think this review is helpful
Was this review helpful to you?  Yes  No
...
Former employee Oct 16, 2021

If you you want to work at a place that has favoritism,roaches and very unqualified, lazy, back biting teachers.work here.If you want to see your supervisor get into physical confrontations.wirj here!Last if you want money taken from you during the pandemic or a crisis, work here

53 out of 103 think this review is helpful
Was this review helpful to you?  Yes  No

Write a review about University Child Development Center. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy:
ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. If you see a review that does not reflect these guidelines, you can email us. We will assess the review and decide the appropriate next step. Please note – we will not remove a review simply because it is negative. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

Providers in ZIP Code 28262